Privacy Policy

Welcome to the website susu-water.com (the website) of the Trivarga Group, Zurich, Switzerland, consisting of the companies Trivarga AG, Trivanova GmbH, Trivabida GmbH and Trivamarca GmbH (Trivarga Group). The operator of the website and the person responsible for data processing on this website is Trivarga AG, Restelbergstrasse 49, 8044 Zurich, Switzerland, registered in the commercial register of the Canton of Zurich under the number CHE-108.443.301 (Trivarga or we).

The proper handling of the personal data of the users of our website (users or you) is a particular concern of ours. Of course, insofar as these are applicable, we observe the provisions of the Federal Data Protection Act (DSG), the Ordinance on the Federal Data Protection Act (VDSG) and the EU General Data Protection Regulation (GDPR).

When visiting our website, both non-personal and personal data of the user can be collected and processed. In the following, we will inform you about the type, scope and purpose of the processing of personal data that is collected when you visit our website, as well as about your data protection rights.

Please note that the following statements can be adapted from time to time by publishing a modified version of this data protection declaration. This data protection declaration was last changed on June 30th, 2021.

Our website can generally be used without registering or providing personal data. We primarily collect your personal data directly from you. We may also receive personal data about you from third parties.

When you visit our website, the following data is automatically collected, which your browser automatically transmits to our server, which is located at our hosting service provider:

Data on network connections and website activities (e.g. IP address, name and URL of the requested file, host name of the accessing computer, date and time of access),
Device information on the end device used (e.g. manufacturer, model, platform, operating system),
Regional or language settings, as well as other similar data.

The processing of this data is necessary for technical reasons for the use of our website. In particular, it ensures proper operation and optimizes the functionality and display quality of the website. In addition, this data is used for internal statistical evaluations of user behavior. We do not combine this data with other data sources. The processing takes place to safeguard our legitimate interests as well as to fulfill a contract or pre-contractual measures (legal basis: Art. 6 Para. 1 lit. f and lit. b GDPR).

We also use cookies to make your visit to our website easier and more pleasant as well as for the error-free and optimized provision of our website and services. Cookies can also be used by services and links that we have integrated (see sections 2 and 3). Cookies are text files that your web browser automatically saves on your device when you visit our website. Session cookies are used, which are deleted after each visit to our website, or permanent cookies, which are stored for a certain period of time after the browser session has ended. If cookies are set, they collect and process certain user information, such as browser and location data, as well as IP address values. The cookies are also used to recognize the user, to carry out the electronic communication process or to provide certain functions you require and also to analyze your surfing behavior.

If personal data is also processed by such cookies, this is done to safeguard our legitimate interests (legal basis: Art. 6 Para. 1 lit. f GDPR). If this is legally necessary, we will obtain your prior consent to the use of cookies (legal basis: Art. 6 Para. 1 lit. a GDPR).

By configuring your web browser accordingly, you can prevent cookies from being stored on your device or you can be informed about the setting of cookies and individually decide whether to accept them. However, this can mean that the functionalities of our website can only be used to a limited extent.

If you have any questions about the Trivarga Group and our products and services, or are interested in working with the Trivarga Group, you can contact each group company using the contact form provided on our website. The following data is collected:


  • Company (mandatory field, only for inquiries to Trivamarca GmbH),
  • First name (mandatory field),
  • Last name (mandatory field),
  • Address,
  • Postal Code / City,
  • E-mail address (mandatory field),
  • telephone number,
  • Subject (Required field),
  • Message (required field).


You can also contact us by email or phone. In addition to your e-mail address, we also collect the other information transmitted to us.
This data is stored and used by us to process your request and to answer your request (legal basis: processing of the data in our legitimate interest in accordance with Art. 6 Para. 1 lit.f GDPR; fulfillment of a contract or pre-contractual measures in accordance with Art. 6 para. 1 lit.b GDPR).

On our website you will find advertisements for vacancies at the companies of the Trivarga Group. You also have the option of submitting a blind application. You can send your application to us by email. In addition to your e-mail address, you may also send us your application documents with other sensitive personal data (contact details, information on the curriculum vitae, training and further education, certificates, etc., together the application data). By submitting your application data, you expressly consent to the Trivarga Group processing your application data for the purpose of processing your application.

Please note that if information is transmitted unencrypted by e-mail, it cannot be ruled out that third parties can see such messages (e.g. transmission errors, cyber attacks). That is why we cannot guarantee complete data security on the transmission path, so that we recommend encrypted communication or the post for information that requires a high degree of confidentiality.

We process the application data you submit in accordance with legal requirements and exclusively for purposes related to the review and processing of your application. The application data will be treated confidentially and only processed by the people within the Trivarga Group who are involved in the specific application process. Your application data will neither be transmitted abroad nor made available to a third party outside the Trivarga Group, unless it serves to defend against third party claims in judicial proceedings (legal basis: fulfillment of a contract or pre-contractual measures in accordance with Art. 6 Para. 1 lit b GDPR, safeguarding legitimate interests according to Art. 6 Para. 1 lit.f GDPR).

If there is no employment relationship after your application, we will delete your application data no later than 6 months after the decision against employment. A longer storage of the application data is possible if this is provided by statutory provisions or if you have expressly consented to longer storage. If you start a job at a company in the Trivarga Group, the application data will be stored in your personal dossier.
You can of course withdraw your application at any time by sending us an email to bewerbung@trivarga.com. What other rights you are entitled to and how you can assert them can be found in Section 9 of this data protection declaration.

If you are interested in our products and promotions, you can subscribe to our newsletter and receive information compiled by us, which may also contain promotional information. We collect your email address for the delivery of the newsletter. By subscribing to the newsletter, you consent to the delivery of this information, including advertising content and the processing of your personal data. The data collected will only be used by us to deliver the newsletter.

The registration for our newsletter takes place in a so-called double opt-in procedure, i.e. after registration you will receive an email in which you will be asked to confirm your registration. This confirmation is necessary so that nobody can register with someone else’s e-mail address. The registrations for the newsletter are logged in order to be able to prove the registration process in accordance with the legal requirements. This includes the storage of the time of registration and confirmation as well as the IP address (see also Section 2.2) (legal basis: consent of the user and safeguarding our legitimate interests: Art. 6 Para. 1 lit. a and lit. f GDPR) .

You can cancel the receipt of our newsletter at any time, i.e. revoke your consent. You can find a link to cancel the newsletter at the end of each newsletter.

Our website uses the Google Analytics analysis service from Google Ireland Limited (Google). This analysis service uses cookies or other identifiers that are stored on your end device and collect data about your use of our website (e.g. IP address / identifier, time and duration of use, location, end device, recurring or new visit, time stamp of the crash) . In this context, pseudonymised usage profiles are created.

The analyzes on the use of our website carried out on our behalf serve to stabilize and improve our website and to generate crash reports and to provide other services related to website and internet usage. The analysis service is used to safeguard our legitimate interests in the best possible provision of our website and on the basis of your consent to the use of cookies (legal basis: Art. 6 Para. 1 lit. a and lit.

The data collected in relation to your use of our website can also be transmitted to a Google server in the USA and stored there. Since the “anonymize IP” function is activated for our website, your IP address will first be shortened by Google before it is transmitted within the member states of the European Union or other signatory states to the Agreement on the European Economic Area. Only in exceptional cases does Google transmit the full IP address to a Google server in the USA and abbreviate it there. Google does not combine the IP address transmitted by your device with other data. You can find more information here: https://support.google.com/analytics/answer/6004245.

You can prevent the storage of cookies by setting your web browser accordingly. However, this can mean that you cannot use all the functionalities of our website.

If you do not want Google to use your data, you can use the following browser add-on to deactivate Google: https://tools.google.com/dlpage/gaoptout.

We use MailChimp to send newsletters. The provider is The Rocket Science Group LLC, USA (MailChimp). MailChimp is a service with which, among other things, the sending of newsletters can be organized and analyzed.

The data that you enter for the purpose of subscribing to the newsletter are stored on MailChimp’s servers in the USA. When you open an email sent with MailChimp, a file contained in the email (so-called web beacons) connects to MailChimp’s servers in the USA. In this way it can be determined whether a newsletter message has been opened and which links have been clicked. In addition, technical information is recorded (e.g. time of access, IP address, browser type and operating system). This information cannot be assigned to the respective newsletter recipient. They are used exclusively for the statistical analysis of newsletter campaigns. The results of these analyzes can be used to better adapt future newsletters to the interests of the recipients. If you do not want an analysis by MailChimp, you have to unsubscribe from the newsletter. We provide a link for this in every newsletter message. Further information on data processing by MailChimp can be found here: https://mailchimp.com/legal/

The data processing takes place on the basis of your consent (Art. 6 Para. 1 lit. a GDPR). You can revoke this consent at any time by unsubscribing from the newsletter. The legality of the data processing operations that have already taken place remains unaffected by the revocation.

We maintain an online presence for ourselves and our product lines in various social networks in order to communicate with interested parties and users active there and to inform them about us, our products and services. We also use YouTube to post videos and make them publicly available.

We have included links to our online presence and videos on the following platforms on our website:

  • Facebook,
  • Instagram,
  • LinkedIn,
  • Youtube

If you click on the relevant link, you will automatically be redirected to the selected profile on the relevant platform or to the video on YouTube. In order to use the functions of the relevant platform there, you must partially log into your user account on the relevant platform or register.

If you call up a link to one of our profiles or videos, a direct connection is established between your web browser and the servers of the platform in question, which can also be located in the USA. This gives the network the information that you have visited our website with your IP address and called up the link. If you call up such a link while you are logged into your account on the platform in question, the contents of our page can be linked to your profile on the platform, which means that the platform can assign your visit to our website directly to your user account. If you want to prevent this, you should log out before you click the corresponding link. An assignment takes place in any case if you log in to the relevant platform after clicking the link. The processing of personal data is based on our legitimate interests in effectively informing users and communicating with users (legal basis: Art. 6 Para. 1 lit. f GDPR).

We would like to point out that you use our Facebook, Instagram and LinkedIn pages and YouTube and their functions at your own risk. This applies in particular to the use of the interactive functions (e.g. commenting, sharing, rating). During this use, the relevant networks collect personal data, which may be transferred to countries outside Switzerland and the European Union and processed there.

We do not know what information Facebook, Instagram, LinkedIn and YouTube collect and process. For a detailed description of the respective processing and the possibilities of objection (opt-out), we refer to the following linked information from these providers. Only these providers have access to your data and can take appropriate measures and provide information.

Facebook und Instagram:



On this website we have included links to the websites of our product lines. When you call up a link, a direct connection is established between your web browser and the servers of the website concerned. The servers for the websites of our product lines are located in Switzerland. Through this connection we receive the information that you have visited our website with your IP address and called up the link. Information on data processing on this website can be found in the respective data protection declaration.

This website may also contain links to other websites that are not operated by us and whose content and data processing we have no influence on. We refer to the respective data protection declarations.

The data collected on our website are transmitted to our hosting service provider, Akenes SA, Lausanne, Switzerland, and stored there. The hosting service provider and the IT service provider responsible for the development and maintenance of our website have access to this data in connection with the provision of their services. The service providers only access this data in connection with the operation and maintenance of the server as well as the maintenance, troubleshooting and further development of our website. These services are used to safeguard our legitimate interests in the best possible provision of our website (legal basis: Art 6 (1) lit.f GDPR).

Most of the personal data we collect is processed within Switzerland. In connection with the use of analysis services and other services (see section 2) as well as when calling up our profiles on the various platforms (see section 3) whose providers are located in a so-called third country, personal data can be transmitted to third countries . With these service providers, we conclude the standard data protection declarations provided by the European Union, which provide guarantees for the protection of your data with the service provider in third countries. The service providers in the USA are also certified according to the CH-US Privacy Shield Agreement.

We delete all personal data that we collect during your visit to our website or that you transmit to us as soon as it is no longer required for the purpose for which it is being processed and its retention is not required by law.

We take appropriate technical and organizational security precautions to protect your personal data from unauthorized access and misuse. In connection with subcontractors that we use to provide our services, we also take suitable legal precautions to ensure the protection of your personal data in accordance with the relevant statutory provisions.

We use the SSL (Secure Socket Layer) method on our website in conjunction with the highest level of encryption supported by your web browser. You can tell whether an individual page of our website is transmitted in encrypted form by the closed display of the lock symbol in the status bar of your browser.

Du kannst im Rahmen des auf Dich anwendbaren Datenschutzrechts, und soweit darin vorgesehen, Auskunft über Deine bei uns verarbeiteten Daten verlangen und hast das Recht, Deine Daten in einem gängigen maschinenlesbaren Format zu erhalten.

Ausserdem kannst Du in begründeten Fällen die Löschung oder Berichtigung Deiner Daten sowie die Einschränkung von deren Verarbeitung verlangen, beziehungsweise der Verarbeitung Deiner Daten widersprechen oder Deine Einwilligung zur Bearbeitung widerrufen. Die Rechtmässigkeit der bereits erfolgten Datenverarbeitungsvorgänge bleibt vom Widerruf unberührt. Dir steht auch das Beschwerderecht an die zuständige Aufsichtsbehörde zu, wenn Du der Ansicht bist, dass die Verarbeitung Deiner personenbezogenen Daten gegen das anwendbare Datenschutzgesetz verstösst.

Bitte beachte, dass wir uns vorbehalten, unsererseits die gesetzlich vorgesehenen Einschränkungen geltend zu machen, etwa wenn wir zur Aufbewahrung oder Bearbeitung gewisser Daten verpflichtet sind oder daran ein überwiegendes Interesse haben.

If you have data protection concerns, please contact us by email at info@trivarga.com or by post at Trivarga AG, Restelbergstrasse 49, 8044 Zurich, Switzerland.



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